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RMA Request

If returning multiple different parts, please list them separately using the additional fields below.

Name*

Company

Email Address*

Phone

Street Address

City, State, Zip

This is a Demo return

Qty / Part Number / Serial No. (if applicable) *

Qty / Part Number / Serial No. (if applicable) *

Qty / Part Number / Serial No. (if applicable) *

Reason for Return (Please provide as much detail as possible about the nature of the problem, including the circumstances under which the failure or dissatisfaction occurred) *

Return to Stock – Product being returned for credit due to customer purchasing or shipping error must be returned within 90 days of ship date. An RMA number must be obtained from MOBILE MOUNTS prior to the return of any merchandise. MOBILE MOUNTS cannot accept returns without an RMA number – shipment will be refused and product will be shipped back at Customer’s expense. Shipping costs are the responsibility of the Customer and a restocking fee of 20% of goods returned may be assessed. Additional costs may apply in unusual circumstances (e.g. large order quantities). Returned Product MUST be packaged appropriately by Customer to prevent damage during shipment.

Product not in resalable condition cannot be returned.

If the Customer desires an ‘exchange’, new Product will be invoiced at the time it is shipped and a credit memo will be issued for the returned Product after it has been received and verified to be in RESALABLE condition.

Warranty Claim Returns – In order to return a product covered under warranty, an RMA (Returned Material Authorization) number must be obtained from MOBILE MOUNTS. MOBILE MOUNTS cannot accept returns without an RMA number – shipment will be refused and product will be shipped back at Customer’s expense. Returned product MUST be packaged appropriately by Customer to prevent damage during shipment.

To obtain an RMA number, please visit our online RMA submission form

Company

Mobile Mounting Solutions, Inc. (MOBILE MOUNTS) was established in 1997 by Larry Alexander and Brian Belcher, both of whom have years of electrical engineering and sales experience in the mobile computing and high-tech industries.

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Contact Us

Please contact us for information about our products or services, to receive a quote or to inquire about an order.

Monday - Friday 8:30 a.m. - 5:00 p.m. (CST)

Main: (972) 542-7456
Toll Free: (888) 352-9716
Fax: (413) 751-2709