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Q&A with Noe Rodriguez, Lead Installation Technician

ameren1311-3Q: How long have you been with MOBILE MOUNTS?
A: I have been employed with the company for six years.

Q: What does a lead technician do?
A: The lead technician is responsible for proper training, customer relations, project completions, and communication with management.

Q: What is the best aspect of your job?
A: One of the best aspects of my job is that I’m given the opportunity to work by myself or with a crew and have management give me their full confidence in knowing that I will be able to complete a project in a proper and timely manner.

Q: What makes your job challenging?
A: There are always challenges when starting a new project. There is always new product being implemented, vehicle set-ups that change frequently and customers who tend to change schedules around.

Q: What do you think is the most critical part of an installation? Why?
A: I would have to say proper installation inside a vehicle is very important to me. Not only do you want to do a good job for a client, but you also want there to be a safe product that they can rely on a day-to-day basis.

Q: Can you describe one of your most satisfying projects?
A: I’d have to say a gas utility out west that we did two years ago. I felt that project was special because I was able to have more direct communication with the clients, both on and away from the work environment, and I made sure to go the extra mile for them to ensure they were highly satisfied with MOBILE MOUNTS.

Q: If a customer was in the planning stages of a mobile data rollout… what advice or tips would you give them to make it go smoothly?
A: The best advice I could give them is to make sure they have a proper count on their fleet, which includes make/year/model of vehicles, and to always ask questions about our products. We will be happy to let them know what equipment best suits their needs.

Q: Why should customers choose MOBILE MOUNTS as their long-term mobile data products and installation partner?
A: Simple answer is, “Because we are the best at what we do.”

Company

Mobile Mounting Solutions, Inc. (MOBILE MOUNTS) was established in 1997 by Larry Alexander and Brian Belcher, both of whom have years of electrical engineering and sales experience in the mobile computing and high-tech industries.

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Mobile Mounts will be attending DistribuTECH 2016. Stop by booth 2134 to see the latest in Vehicle Mounting Equipment and Power Distribution! #DTECH2016 ... See MoreSee Less

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Monday - Friday 8:30 a.m. - 5:00 p.m. (CST)

Main: (972) 542-7456
Toll Free: (888) 352-9716
Fax: (413) 751-2709